Recently my 14 years old “hotmail” account was blocked as someone managed to access it to send lots of spam email. MSN blocked my account and asked me to send a code that has been sent to my email account which was at lycos mail. I was surprised to see that my lycos email was no more and I had to re signup. Luckily I got the same account with the same username.

When I signed up on Lycos, I got a blank email with no activation link. There was no way to activate and login to my account. Every I was logging it was asking me to signup again. I sent an email to the Lycoscustomer support and I was so surprised to see that I got reply within 10 minutes from the support, telling me that the account has been activated by support agent. And yes it was true, my account was activated and I was able to send and receive emails. Thanks to Lycos, I got my “hotmailaccount back.

Although there are some problems in Lycos, but I was so shocked to see the response time of Lycos customer service. I have been using Lycossince 1998 (when I started to browse the Internet). I still remember those early days of Internet, when having an email account was a big thing. I was also the user of Tripod which use to offer free hosting.

So that was a short story about Lycos…